Instruction of Rights of Revocation

Consumers have the following rights of revocation, a consumer being every person that enters into contract by making a purchase for predominantly personal reasons, excluding any professional or commercial purpose:

Rights of revocation for the customer
You have the right to withdraw from contract without stating any reasons within 14 days starting from the day of receipt of shipment by you or any third person that was authorized by you to receive the goods.
To exercise your right of revocation you must declare the revocation of your contractual statement in text from (e.g. letter, email) to
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twenty4action
Unger & Cardenas Alfonso GbR
Breslauer Str. 37
63128 Dietzenbach
E-mail: contact@twenty4action.com
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You may use the sample revocation form for this purpose, however this is not mandatory. Sending notification of your intention to exercise your right of revocation prior to expiry of the period of revocation shall be sufficient to comply with the period of revocation.

Consequences of revocation
If you cancel this contract in whole or in part, we shall immediately refund any payments we have received from you for the cancelled items, but only after we have received and inspected the returned goods. If the returned goods are damaged or defective, we will contact you for further clarification. For the refund, we will use the same means of payment that you used in the original transaction. Under no circumstances will you be charged any fees because of this repayment.
We may refuse the refund until the goods have been returned to us or until such time as you have provided evidence that you have returned the goods, whichever is the earlier.
You must return or hand over the goods to us without undue delay and, at all events, within fourteen days at the latest from the date on which you notified us of your withdrawal from the agreement. The deadline shall be deemed to have been complied with if the goods are dispatched prior to expiry of the deadline.
The immediate costs of returning the goods shall be borne by the customer.

The right of return does not apply to individualized products. As a gesture of goodwill, a revocation can be granted if the goods have not been assembled or used. In this case, however, a handling fee will be due.

End of Instruction of Rights of Revocation

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Revocation form
If you want to withdraw from your contractual statement, you may print out the sample revocation form provided below and send the filled out form to us.

Sample revocation form

To:

twenty4action
Unger & Cardenas Alfonso GbR
Breslauer Str. 37
D-63128 Dietzenbach
E-mail: contact@twenty4action.com

I/We* hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*) / provision of the following service (*)

_____________________________________________________________________

Ordered on (*)/received on (*)

_____________________________________________________________________

Name of the consumer(s)

_____________________________________________________________________

Address of the consumer(s)

_____________________________________________________________________

Signature of the consumer(s) (only with message on paper)

_____________________________________________________________________

Place, Date

_____________________________________________________________________

(*) delete as applicable.

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